Platform Lift & Home Lift
Installation Durham

Platform lift and home lift installation across Durham and the surrounding County Durham area.

150mm

Minimum pit depth

3–5 days

Typical installation

EN 81-41

Safety standard

OnLevel home lift installation in Durham
UK-exclusive OnLevel product
SafeContractor accredited
LOLER-compliant handover
No-obligation quotation
Residential & commercial

Platform Lifts in Durham

OnLevel — the UK's fastest,
lowest-disruption lift solution

Durham is a cathedral city wrapped almost entirely within a loop of the River Wear, its Norman Cathedral and Castle rising together on the rocky peninsula as a UNESCO World Heritage Site. Beneath that skyline sit the shrine of St Cuthbert and the tomb of the Venerable Bede, the steep cobbled streets of the old centre, and a university woven through the medieval lanes. Base OnLevel installs platform lifts and home lifts for households and businesses across the city, from the peninsula and Elvet to the suburbs of Belmont and Neville's Cross. The narrow staircases of Durham's older terraces and the changing levels of its riverside buildings make accessibility a genuine challenge, and a well-chosen lift answers it cleanly.

We install home lifts, commercial platform lifts, wheelchair lifts and through-floor lifts across Durham — including Chester-le-Street, Bishop Auckland, Spennymoor, Pity Me and Brandon. Every installation is handled by our own SafeContractor accredited engineers (CN8516), usually within three to five days.

Residential & Commercial

Platform lift solutions for every building in Durham

Residential

Home Lift Installation

A home lift suits the tall, characterful houses that line the streets above the Wear, where Durham families want to keep the home they love rather than move away from the peninsula and the city they know. A home lift from OnLevel travels between floors on a self-contained drive that needs only a shallow 150mm pit and no separate machine room, so it slots into a corner of a Durham hallway or sits beside an existing stair. It runs on a standard 13-amp socket, carries a wheelchair user or two standing passengers, and can be finished in glass or in a panel and flooring chosen to suit the room around it.

Explore home lifts for Durham

Commercial

Commercial Platform Lift

Durham's hotels, university buildings, professional offices and visitor attractions all have a duty under the Equality Act 2010 to make their premises usable by disabled visitors and staff. With so much of the city's commercial stock occupying listed and split-level buildings, a discreet platform lift is often the most practical route to access, and an OnLevel platform lift delivers it without major structural upheaval. We fit commercial platform lifts in shops on Saddler Street, in offices around the city, in cafes and guesthouses near the Cathedral, and in the public buildings that serve students and tourists alike. Each lift is specified to the building rather than forced into it, with finishes and controls chosen to match the setting and a footprint kept as tight as the floor plan allows. Our lifts comply with Part M of the Building Regulations, BS 6440:2023 and BS 8300:2018.

Commercial platform lifts in County Durham

Through Floor

Through Floor Home Lifts

A through-floor lift rises straight from one room to the room above, and for Durham homes with no space to widen a staircase it opens up the upper floor without rebuilding the hall. The lift passes through a neat aperture cut in the ceiling, parking flush at each level so it takes almost nothing from the room when not in use. It needs no shaft and no separate motor room, making it well suited to the compact terraces and converted properties common across the city and its riverside fringes.

Through-floor lifts for Durham homes

Accessibility

Wheelchair & DDA Access

A wheelchair platform lift handles the short but awkward changes in level that meet you at thresholds and entrances across Durham, Belmont, Bowburn, Sherburn, Langley Moor and Brandon, lifting a chair and its user smoothly over a step or two. All of our wheelchair lifts are DDA compliant and suitable for indoor and outdoor use.

DDA-compliant wheelchair lifts in County Durham
Commercial platform lift installation serving Durham, County Durham
Commercial platform lift installation
Residential home lift installation serving Durham, County Durham
Residential home lift installation
OnLevel platform lift installed in a new-build development serving Durham, County Durham
Platform lift installation for developers & new builds

At home in any space

Built for Durham's most
demanding buildings

From heritage conversions and listed properties to modern new builds, the OnLevel lift slots in where traditional lifts cannot go. The 150mm pit depth, self-supporting structure and bolt-together installation mean it can be retrofitted into existing buildings without major structural work — so you keep the character of the space and still deliver compliant, dignified access.

Whether the setting is a converted warehouse, a period townhouse, or a brand-new commercial fit-out, the lift becomes part of the architecture — not a compromise added after the fact.

Get in touch

Why Choose OnLevel

The smarter lift for Durham properties

150mm Pit Depth Only

The shallowest pit requirement of any platform lift in the UK market — suitable for ground floors where excavation is not possible.

Installed in 3–5 Days

No extended site programmes. Our engineers complete the full installation, commissioning, and LOLER inspection in just three to five working days.

EN 81-41 Certified

Meets the European standard for inclined and vertical platform lifts used by persons with impaired mobility. Full compliance documentation included.

BIM-Ready Specification

Full BIM object files available for all models. Ideal for architects and designers specifying the lift at design stage for new-build residential and commercial projects.

Dual-Use Configuration

Platform lifts can be configured for both passenger and goods use — ideal for retail premises, care homes, and multi-use commercial buildings.

Full Handover Pack

Every installation includes a LOLER-compliant handover pack, operation and maintenance manuals, warranty certificate, and compliance documentation.

The Process

From first contact to completed installation in Durham

Tell us about your lift need and we will take it from there.

  1. 1

    Tell Us About Your Project

    Contact us with your requirements. We are flexible and work with all kinds of properties and situations across England.

  2. 2

    We Call You

    One of our team will call you to discuss your project. If you prefer email we are on standby 24/7.

  3. 3

    Quotation & Site Survey

    We provide an indicative quotation. Where needed we arrange a site visit subject to location and project scope.

  4. 4

    Manufacture & Delivery

    Your lift is manufactured to specification and delivered as a complete pre-tested unit ready for installation.

  5. 5

    Installation & Commissioning

    Our engineers complete the full installation followed by commissioning testing and LOLER inspection.

  6. 6

    Handover & Aftercare

    Full documentation pack training on operation and an optional maintenance contract for ongoing peace of mind.

FAQs

Platform lift questions for Durham

How much does a platform lift cost in Durham?

Costs in Durham depend on the type of lift, the number of floors and the finish you choose. A straightforward through-floor home lift typically starts lower than a fully glazed shaft model, while commercial platform lifts vary with capacity and compliance needs. We survey your property on the peninsula or in the suburbs and give a fixed written quote with no obligation, so you know the full figure before committing.

Do I need planning permission for a lift in Durham?

Most internal home lifts need no planning permission, as they sit entirely inside the property and count as an internal alteration. If you live in one of Durham's listed buildings or within the conservation area around the Cathedral and peninsula, consent may be required, and external lifts usually are too. We advise on this during the survey and can liaise with the council on your behalf where needed.

How long does it take to install a lift in Durham?

A typical home lift installation in Durham takes our engineers three to five days from start to finish, depending on the model and any building work required beforehand. Through-floor lifts are usually quickest because they need no separate shaft. We agree the schedule with you in advance, keep disruption to your household to a minimum, and leave the work area clean and finished.

Can a platform lift be fitted in a Victorian terrace in Durham?

Yes. The tall Victorian terraces around Durham's older streets are well suited to a through-floor lift, which rises through a small ceiling aperture rather than needing a staircase widened or a shaft built. Because it parks flush at each level and runs off an ordinary socket, it fits the slim footprint of a city terrace. We survey the floor structure first to confirm the cleanest position.

Is a platform lift better than a stairlift?

It depends on your needs. A stairlift is cheaper and follows the stairs, but it cannot carry a wheelchair and leaves you transferring at the top. A platform or home lift carries a wheelchair user and a passenger together between floors, giving genuine independence. For Durham households planning for the long term, the lift is usually the more future-proof choice across a steep city home.

Do you service and maintain lifts in Durham?

Yes. We service and maintain every lift we install across Durham, Chester-le-Street, Bishop Auckland and the surrounding villages such as Bowburn and Brandon. Our own engineers carry out annual servicing, safety checks and any repairs, and we keep records for compliance. Because we cover the whole County Durham area from local routes, we can reach city-centre and suburban properties quickly when a call comes in.

How much space does a platform lift need in Durham?

Less than most people expect. A typical home lift occupies roughly the footprint of a small armchair and needs only a shallow 150mm pit, so it fits into a corner of a Durham hallway or beside an existing stair. Through-floor models use a matching position on each level. We measure carefully at survey and recommend the position that keeps your rooms as open as possible.

Are your lift engineers accredited?

Yes. We are SafeContractor accredited under scheme number CN8516, and our lifts are installed to EN 81-41 for vertical platform lifts, Part M of the Building Regulations and BS 8300:2018 for accessible buildings. We use our own trained teams rather than subcontractors on every Durham job, and each installation is tested, certified and signed off before handover, so you receive a fully compliant and documented lift.

Platform lift installation near Durham

We cover the whole of Durham, including Chester-le-Street, Bishop Auckland, Spennymoor, Pity Me, Brandon, Bowburn, Sherburn, Langley Moor, Belmont and Coxhoe.

Platform Lifts Chester-le-Street Platform Lifts Bishop Auckland Platform Lifts Spennymoor Platform Lifts Pity Me Platform Lifts Brandon Platform Lifts Bowburn Platform Lifts Sherburn Platform Lifts Langley Moor Platform Lifts Belmont Platform Lifts Coxhoe All locations

More OnLevel platform lift locations across County Durham

We install and service OnLevel platform lifts in towns right across County Durham:

Durham sits on the A690 and close to the A1(M), and its station on the East Coast Main Line keeps the city well connected. Our engineers travel out from these routes to reach homes and businesses right across the city and the surrounding villages.

Get Started Today

Ready to install a platform lift in Durham?

Tell us about your project. Our engineers will assess your property and confirm the best solution — with an indicative quotation.