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Wheelchair lifts explained

A wheelchair lift — sometimes called a wheelchair platform lift or disabled access lift — carries a wheelchair and its user together on a level platform, rather than asking the user to transfer to a seat. This guide explains the types available for homes and commercial buildings, how a wheelchair lift compares to a stairlift and a through-floor lift, and how the Disabled Facilities Grant and VAT relief can help pay for one.

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An OnLevel wheelchair platform lift carrying a wheelchair user between floors

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Key facts

  • A wheelchair platform lift carries the wheelchair and user together on a level platform — the key difference from a stairlift, which needs the user to transfer to a seat.
  • There are short-rise (step) lifts for a few steps and vertical platform lifts for full floors, for both homes and commercial buildings.
  • An OnLevel wheelchair lift needs only a 150mm pit and an 850×850mm platform, so it fits homes and existing buildings without deep excavation.
  • For homes, the Disabled Facilities Grant can contribute up to £30,000 and mobility lifts are usually zero-rated for VAT.
  • For commercial buildings, a wheelchair lift is a recognised way to meet Part M and the Equality Act 2010.

What is a wheelchair lift?

A wheelchair lift is an accessibility lift with a flat, open or enclosed platform large enough to take a wheelchair and its occupant together. The user simply rolls on, the platform rises, and they roll off at the next level — no standing, no transferring to a seat, and no need for a carer to lift anyone. That single feature is what separates a wheelchair lift from a stairlift, and it is why it is the right choice for anyone who uses a wheelchair or mobility scooter day to day.

Types of wheelchair lift

Wheelchair lifts come in two broad forms, for both domestic and commercial settings:

  • Short-rise (step) lifts — for a small change in level, such as a few steps at an entrance or between split levels. They rise a short distance on an open platform and suit shopfronts, surgeries and homes with a stepped threshold.
  • Vertical platform lifts — for a full floor-to-floor rise. These carry a wheelchair between storeys and can be open or fully enclosed. In a home this is often a through-floor lift; in a commercial building it is a vertical platform lift.

Wheelchair lift vs stairlift vs through-floor lift

The right option depends on who is travelling and how far:

Carries a wheelchair?Best for
StairliftNo — seated user onlyA person who can transfer to a seat; tight budgets
Short-rise wheelchair liftYesA few steps at an entrance or between levels
Through-floor lift (home)YesFull floor-to-floor access in a house
Vertical platform lift (commercial)YesFloor-to-floor access in a public or commercial building

Our platform lift vs stairlift guide compares the seated and wheelchair options in more detail.

How much does a wheelchair lift cost, and can it be funded?

Like any lift, a wheelchair lift is priced to the property — the rise, the setting and the finish are the main factors, and our cost guide explains what drives the figure. The good news is that funding is often available. For a home, the means-tested Disabled Facilities Grant can contribute up to £30,000 where the lift is needed for a disabled person, and mobility lifts installed at home are usually zero-rated for VAT. For a commercial building, the cost sits against a legal duty to provide access under the Equality Act.

Wheelchair lifts and the law

For a commercial or public building, a wheelchair lift is a recognised way to meet Part M of the Building Regulations and the reasonable-adjustment duty under the Equality Act 2010. An OnLevel wheelchair lift is certified to EN 81-41, meets the Part M 850×850mm platform minimum and aligns with BS 8300:2018. In a home there is no legal requirement, but the same standards give you a lift that is safe, dependable and built to carry a wheelchair user with confidence. Ask us which wheelchair lift suits your building.

Find a platform lift installer in your area

We install and service OnLevel platform lifts across England, with dedicated local pages for hundreds of towns. Explore the areas we cover — including London, Surrey, Kent, Hertfordshire, Buckinghamshire, Berkshire, Cheshire, Greater Manchester and Essex — or browse the full list of locations across the UK.

Request a no-obligation quotation

Every property is different, so the surest way to a firm figure is to tell us about your project — the property, the floors you need to serve and what you want to achieve. Send us those details and our SafeContractor-accredited team will prepare a written, no-obligation quotation. Request your quotation on our contact form, or see the areas we cover across the UK.

Key takeaways

  • A wheelchair platform lift carries the wheelchair and user together on a level platform — the key difference from a stairlift, which needs the user to transfer to a seat.
  • There are short-rise (step) lifts for a few steps and vertical platform lifts for full floors, for both homes and commercial buildings.
  • An OnLevel wheelchair lift needs only a 150mm pit and an 850×850mm platform, so it fits homes and existing buildings without deep excavation.
  • For homes, the Disabled Facilities Grant can contribute up to £30,000 and mobility lifts are usually zero-rated for VAT.
  • For commercial buildings, a wheelchair lift is a recognised way to meet Part M and the Equality Act 2010.