What customers say
“The Base OnLevel team fitted a 2-floor (GF-2F) combination platform lift to allow us to move our goods and people in the same lift, without affecting warranty like other lift suppliers. The process was smooth and we were informed from day one on all expectations to avoid disruptions. Tom and the team were fantastic throughout and I highly recommend Base OnLevel passenger and platform lifts. Thank you!”
“We recently installed new lifts in our London and Manchester cafeteria and restaurant locations to smoothly transport goods and staff between floors. The workmanship was excellent, and we received great guidance throughout the entire design and installation process. Thank you to the team at Base x OnLevel!”
“Great work, great team with minimal disruption. We had a through floor passenger and goods lift installed, which was a better option than the stair lift we originally considered.”
“Great help from Tom, Diego and Ralph. We had an indoor platform lift without the need to remove our staircase — great service, all went smoothly.”
“Good price and a solution we wouldn't have thought of. Basement to 2F platform lift for people and goods.”
“Thank you Florence, Tom and team. Removed stairlift and replaced with lift. Very easy to deal with. Recommend.”
“Had a platform / passenger lift put in at our three storey town house. Friendly team and priced well vs others.”
“Looking for an outdoor chair lift — what was recommended and supplied, extremely happy. Would recommend their service.”
What the reviews have in common
Read together, the reviews describe the same things: minimal disruption during a three-to-five-day installation, clear communication from the first call, and a fair installed price against the alternatives people had already been quoted. Several reviewers chose a combination goods-and-passenger lift, which the OnLevel platform carries under one unit and one warranty, for restaurants, cafeterias and a three-storey townhouse. Two replaced a stairlift with a lift; one chose an outdoor lift; one kept their staircase and fitted an indoor platform lift beside it.
Reviewers name the engineers they dealt with because the same people survey, install and then service the lift. If you want to speak to a recent customer before deciding, ask us and we will arrange it where the customer is happy to be contacted.
Leave a review
If we have installed, serviced or repaired a lift for you, a review that names your town and the type of lift helps the next person decide. You can leave a Google review here. It takes about two minutes and we read every one.
To talk to us about a new lift, a service contract or a breakdown, call 01245 968541 or email info@baseonlevel.co.uk.